Data Privacy
1. General
1.1 Controller for the processing of your personal data
We take the protection of your personal data very seriously. We will treat your personal data confidentially and in accordance to the general data protection regulations. This data protection information informs you about the processing of your personal data in the context of using the website http://www.waldbuehne-berlin.de/ (the "website"). The controller within the meaning of the EU General Data Protection Regulation ("GDPR") with regard to the processing of personal data in connection with the website is:
CTS EVENTIM AG & Co. KGaA („Waldbühne Berlin“, „CTS Eventim“ „we“, „us“)
Contrescarpe 75 A
D-28195 Bremen
Deutschland
datenschutz@waldbuehne-berlin.de
Telephone: +49 (0)30 74 73 75 00
Fax: +49 (0)30 74 73 75 10
In the following, we will explain to you what information we collect when you use our website, for what purposes, how we use this data and what rights you are entitled to. Please note that the website may contain links to websites of other providers over which we have no control and to which this data protection information does not apply.
2. Processing of your data
We will fundamentally only process your personal data to the extent necessary for the provision of a functioning website and of our content and services.
a) Visiting the Website
aa) In principle you can visit our Website without giving us any personal details. As with most websites, our systems automatically record every access or retrieval of our Website and store them temporarily in a log file ("Log Files"). The data stored in this context includes in particular the following:
-Anonymised IP address of the requesting computer,
-Name and URL of the retrieved file,
-Date and time of access,
-Access status/HTTP status code,
-The respective quantity of data transferred,
-Identification data of the browser used.
bb) We are unable to assign this data to particular persons. Personal user profiles are also generally not created (please note, however, the following remarks pertaining to "Analysis Tools"). The aforementioned data processing is carried out for the purpose of allowing use of the Website (connection set-up) and for internal system-related purposes (technical administration, system security). The storage in Log Files is carried out to ensure the functionality of the Website. In addition, this data helps us to optimise the Website and to ensure the security of our systems.
To the extent that the processing of the data within the framework of the visit to the Website involves personal details, the corresponding processing of this data is based on Art. 6 (1) Clause 1 lit. f) GDPR (legitimate interest). The legitimate interest is derived from the aforementioned purposes.
b) Contact via e-mail
On the Website, contact may be made via the provided e-mail address. In this case, the personal data pertaining to the user as transmitted with the e-mail will be stored. This data will be used solely for the purpose of processing of the corresponding contact requests.
aa) The legal basis for the processing of the aforementioned personal data is Art. 6 (1) Clause 1 lit. f) GDPR (legitimate interests). The legitimate interest arises from the fact that it is only by accordingly processing the user's data that we can carry out the action requested by the user (e.g. answering queries). If the aim of the contact is the conclusion of a contract, Art. 6 (1) lit. b) GDPR (fulfilment of a contract and pre-contractual measures) shall additionally also serve as a legal basis for the processing.
c) Newsletter
aa) On the Website, it is possible to subscribe to a free newsletter. When you register for the newsletter, your e-mail address is transferred. The collection of the user’s e-mail address is used to deliver the newsletter by means of which we regularly provide information about upcoming events. The data is used exclusively for this purpose. The data will only be stored until you unsubscribe from the newsletter, after which it will be deleted. Subscribers can unsubscribe from the newsletter at any time. To this end, there is an opt-out link in every newsletter. Cancellation is also possible via e-mail to mailto:info@waldbuehne-berlin.de .
bb) The legal basis for the processing of the data following registration to the newsletter by the user is Art. 6 (1) lit. a) GDPR (consent).
cc) Following distribution of a newsletter, the following data is collected:
1.) The number of read e-mails
2.) The number of e-mails opened and clicked on
3.) Total number and unique views
4.) Total number and unique clicks
5.) In relation to the specified e-mail address of the recipient, the following data is collected and stored:
Links clicked on by the recipient
d.) Use of cookies
Our Website uses cookies. Cookies are small text files that are stored in the memory of your browser and whose data serves the technical session control. They make it easier for you to navigate our Website and allow us to make an anonymous evaluation of user behaviour for the purpose of the demand-oriented design of our Website. No personal reference can be established from the cookies.
We deploy so-called session cookies in order to recognise that you have already visited individual pages of our Website. These are automatically deleted after you leave our Website.
On our Website, we also use a cookie to store your cookie settings (the so-called Waldbühnen cookie). The Waldbühnen cookie does not process any personal data. The Waldbühnen cookie stores the consent you gave upon entering the Website. If you would like to revoke this consent, you can do this at any time in the .
Most browsers accept cookies automatically. However, you can configure your browser in such a way that no cookies are stored or that a message always appears before a new cookie is created. The complete deactivation of cookies may, however, cause you to be unable to make (complete) use of all of the functions of our Website.
The legal basis for the aforementioned processing of personal data is Art. 6 (1) Clause 1 lit. f) GDPR (legitimate interests). The legitimate interest is derived from the aforementioned purposes, in particular for the optimisation of the Website usage and to improve your user experience.
e.) (further) Analysis Tools
For the statistical evaluation of visitor requests and to optimise our Website, we deploy the following third-party software solutions:
- Google Analytics (https://www.google.de/intl/de/analytics/)
- Google reCaptcha (https://www.google.com/recaptcha/intro/android.html)
Using these services, we are able to evaluate the use of our Website and to collect information concerning the needs of users in order use this to increase the user friendliness of our online service and to improve the quality thereof. In particular, aggregated and anonymous statistical data is collected to enable these analyses to be carried out. This data involves connection and transaction data without any reference to individuals, which is connected with the browser used, the number of page views and visits, the navigation behaviour and the length of time each visitor spends on a web page. In the course of the collection and processing process, the anonymised IP address of the user is also analysed.
The evaluation of this data serves, in particular, the measurement of the attractiveness of certain areas of the Website and the calculation of the range of our offering.
(1) Google Analytics
The Website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and allow an analysis of your use of the Website. Google Analytics is disabled by the Waldbühnen cookie until you have given your consent to the activation thereof. Given consent can be withdrawn at any time via the . The information generated by the cookie about your use of the Website is generally sent to a Google server in the USA and stored there. In the event of the activation of the IP anonymisation on the Website, your IP address will, however, be abbreviated by Google within member states of the European Union or in other Contracting States to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there. On behalf of the operator of this Website, Google will use this information to evaluate your use of the Website, to compile reports about your Website activities and to provide other services related to the internet usage to the Website operator. The IP address communicated by your browser within the context of Google Analytics will not be merged with other data from Google.
This Website uses IP anonymisation in the above sense.
You can prevent the storage of cookies by selecting the appropriate settings on your browser. We would like to point out, however, that in this case you may not be able to use all the features of the Website. You can also prevent the data generated by the cookie and related to your use of the Website (including your IP address) from being sent to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link, in order to set an opt-out cookie that will prevent any capture by Google Analytics in future within the Website (this opt-out cookie will only work in this browser and only for the Website; if you delete your cookies in your browser, you will need to click on this link again): http://tools.google.com/dlpage/gaoptout?hl=en
or by clicking on the following link. An opt-out cookie is set, which will prevent the future capture of your data when you visit this Website:
Disable Google Analytics
Further information about Google Analytics can be found here:
http://www.google.com/analytics/terms/de.html, http://www.google.com/intl/de/analytics/learn/privacy.html, http://www.google.de/intl/de/policies/privacy/
and at Google Inc.,1600 Amphitheater Parkway, Mountainview, California 94043, USA.
(2) Google reCAPTCHA
In order to protect the input forms on our Website, we make use of the "reCAPTCHA" service provided by the company Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google". Use of this service renders it possible to determine whether the corresponding input is of human origin or has been provided in an improper manner by means of automated machine processing.
To our knowledge, the referrer URL, IP address, the behaviour of the visitors to the Website, information about your operating system, browser cookies, representation and time spent on the Website, instructions and scripts, the input behaviour of the user, as well as mouse movements in the area of "reCAPTCHA" checkbox are transmitted to "Google" (for the aforementioned purposes).
The IP address transmitted within the framework of "reCAPTCHA" is not associated with any other data held by Google, unless you are logged into to your Google account at the time of your use of the "reCAPTCHA" plug-in. If you wish to prevent this further processing of data about you and your behaviour on our Website by "Google", you must log out of "Google" before you visit our Website or use the reCAPTCHA plug-in. For more information, see: https://www.google.com/intl/de/policies/privacy/
For more information about Google:
Google is committed to complying with the EU-US Privacy Shield Agreement published by the U.S. Department of Commerce regarding the collection, use and retention of personal data from EU member states. By means of certification, Google has declared that it will comply with the relevant Privacy Shield principles. The EU Commission assumes that the United States assures adequate legal protection for personal data transmitted within the framework of the Privacy Shield from the EU to self-certified organisations in the USA. Further information can be found at: https://www.privacyshield.gov/EU-US-Framework.
f.) Social media buttons
On our Website, we make it possible for you to use so-called “social media buttons”. To protect your data, in the implementation of this we use the “Shariff” solution. By this means, these buttons are only integrated on the Website as graphics containing a link to the corresponding website of the provider of the button. By clicking on the graphics, you will be forwarded to the services of the respective provider. Only then will your data be sent to the respective provider. If you do not click on the graphic, there will be no exchange between you and the providers of social media buttons. Information about the collection and use of your data in the social networks can be found in the respective terms of use of the corresponding provider. Further information on the Shariff solution can be found here: https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html
g.) Social media plug-ins
Along with links to our own social media profile on Facebook and to our Twitter, Instagram and Google+ accounts (using the Shariff method), our Website also contains small, embedded programmes from these social networks; so-called social media plug-ins.
We do not generate any data on your user behaviour by means of these social media plug-ins; we only include them with a view to providing you with a better service and enabling you to share articles other interesting content on our Website directly with friends and acquaintances within these social networks.
We draw your attention to the fact that the respective providers of the social media plug-ins embedded by us use these for data collection for their own purposes; we are neither aware of the content and scope of the data collected in this way or of its purpose, nor do we have any influence on the data collection as such.
This Website contains plug-ins from Facebook, Inc., 1601 Willow Rd., Menlo Park, CA 94025\, USA; namely the buttons "Recommend", "Like" and "Log in to Post". Further information about the Facebook plug-ins can be found here: https://developers.facebook.com/docs/plugins
As soon as you retrieve a Website into which the "Like" button is integrated, this plug-in creates a direct connection between your browser and the Facebook servers. As a result, Facebook receives the information that the IP address assigned to your terminal device or Internet connection at that time has retrieved the Website. If you click on the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our Website to your Facebook profile. In this way, Facebook can assign your visit to our Website to your user account. If you do not wish for Facebook to be able to assign your visit to our Website to your Facebook user account, please log out of your Facebook account.
We would like to point out that we neither have nor have received any information or influence on the exact extent of the data collected by Facebook using the plug-ins and their use thereof.
For more detailed information on this, please refer to the Facebook data protection statement at https://de-de.facebook.com/policy.php.
You can prevent the use of cookies set by Facebook by selecting the appropriate settings in your browser software; please note, however, that if you do this you may not be able to make full use of the functionality of this Website.
This Website contains plug-ins from Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA, namely the buttons, "Tweet" and "Follow".
By means of these buttons, it is possible to follow us on Twitter or to share the contents of our Website on your Twitter account. As soon as you retrieve a Website into which this button is integrated, this creates a direct connection between your browser and the Twitter servers. As a result, Twitter receives the information that the IP address assigned to your terminal device or Internet connection at that time has retrieved the Website.
We would like to point out that we neither have nor have received any information or influence on the exact extent of the data collected by Twitter using the plug-ins and their use thereof.
For more detailed information on this, please refer to the Twitter data protection statement at https://twitter.com/privacy?lang=de.
Integration of YouTube videos
We have integrated YouTube videos of the online video platform "YouTube" of the operator YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA into this Website, which is stored on the YouTube servers and can be played directly from our Website. In addition, the videos are blocked by the Waldbühnen cookie until you have given your consent for activation. Given consent can be withdrawn at any time via the . The videos are integrated in the so-called extended data protection mode, i.e. personal data about you as a user (namely the data stored during your visit to our Website; see also above under "Visiting the Website") is only transmitted to YouTube when you play the videos. We have no influence on this data transfer. This data transfer takes place regardless of whether YouTube provides a user account via which you are logged in, or if no user account exists. If you are logged in at the same time on Google, your data will be directly associated with your account. If you do not want the assignment with your profile on YouTube to made, you will need to log out before playing the video. YouTube saves your data as a usage profile and uses it for purposes of advertising, market research and/or the demand-oriented design of its website. Such an evaluation is carried out in particular (even for non-logged in users) for the provision of demand-oriented advertising and to inform other users of the social network about your activities on our Website. You have a right to object to the formation of this user profile, whereby you must contact YouTube to exercise this right.
Further information on the purpose and scope of data collection and the processing thereof by YouTube can be found in the data protection statement regarding YouTube. There, you will also find further information about your rights and ways to protect your privacy by means of settings: https://www.google.de/intl/de/policies/privacy .
Integration of Google Maps
On this Website, we use the "Google Maps" service provided by the company Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA. This allows us to provide you with interactive maps directly within the Website and allows you the comfortable use of the maps function. Google Analytics is disabled by the Waldbühnen cookie until you have given your consent to the activation thereof. Given consent can be withdrawn at any time via the . After activation, Google receives the information that you have retrieved the corresponding subpage of our Website. In addition, the data mentioned under "Visiting the Website" of this statement will then be transmitted to Google. This means that you agree at this moment to your server creating a connection to Google Maps and to personal data being transmitted to Google Maps (Art. 6 (1) Clause 1 lit. a) GDPR). This data transfer takes place regardless of whether Google provides a user account via which you are logged in, or if no user account exists. If you are logged in to Google, your data will be sent directly to your account. Google stores your data as a usage profile and uses it for purposes of advertising, market research and/or the demand-oriented design of its website. Such an evaluation is carried out in particular (even for non-logged in users) for the provision of demand-oriented advertising and to inform other users of the social network about your activities on our Website. You have a right to object to the formation of this user profile, whereby you must contact Google to exercise this right.
Further information on the purpose and scope of data collection and the processing thereof by Google can be found in the data protection statement regarding Google. There, you will also find further information about your rights in this regard and ways to protect your privacy by means of settings: http://www.google.de/intl/de/policies/privacy
The operators of the above services are committed to complying with the EU-US Privacy Shield Agreement published by the U.S. Department of Commerce regarding the collection, use and retention of personal data from EU member states. By means of certification, they have declared that they will comply with the relevant Privacy Shield principles. The EU Commission assumes that the United States assures adequate legal protection for personal data transmitted within the framework of the Privacy Shield from the EU to self-certified organisations in the USA. Further information can be found at: https://www.privacyshield.gov/EU-US-Framework
Spotify
The functions of the Spotify music service are integrated into our Website. The provider is Spotify, Birger Jarlsgatan 61, 113 56 Stockholm, Sweden. The Spotify plug-ins can be recognised by the green logo on our Website. Visitors can find an overview of the Spotify plug-ins at https://developer.spotify.com
A connection is established only after activation by visitors. As a result, when visiting our Website, the plug-in allows a direct connection between the visitor’s browser and the Spotify server. Spotify thus receives the information that you have visited our Website with your IP address. If you click on the Spotify button while you are logged into your Spotify account, you can link the content of our Website to your Spotify profile. In this way, Spotify can assign your visit to our Website to your user account. Spotify is blocked by the Waldbühnen cookie until you actively enable Spotify. Any consent can be withdrawn at any time via the .
For more detailed information on this, please refer to the Spotify data protection statement: https://www.spotify.com/de/legal/privacypolicy/
If you do not wish for Spotify to be able to assign your visit to our Website to your Spotify user account, please log out of your Spotify account.
Legal basis:
The legal basis for the aforementioned processing of your personal data is Art. 6 (1) Clause 1 lit. f) GDPR (legitimate interests). The legitimate interest here is that the social media providers have a legitimate financial interest in understanding whether and how (often) the Website is used and that we want to offer our users the opportunity to share content of interest to them via appropriate social media platforms and to raise awareness of our Website via these services.
h.) Purchase of tickets
To purchase tickets, it is necessary for you to provide personal data within the context of the ordering process. The ordering of tickets takes place on the website www.eventim.de under application of the data protection provisions made available there (see http://www.eventim.de/tickets.html?affiliate=TUG&doc=info/dataProtection).
3. Data transfer to third parties
The personal data collected within the framework of the use of the Website shall not – subject to other cases expressly described in this data protection statement – be forwarded to third parties or transferred in any other way without your consent. Exceptions to this shall be transfers of personal data to state institutions and authorities to the extent that we are required to do so by law. The legal basis for these acts of the processing of personal data is Art. 6 (1) Clause 1 lit. c) GDPR (legitimate interests).
We make use of external service providers for the operation of the Website and the services offered on the Website (hosting of the web server), who process your personal data on our behalf. These service providers process the data exclusively in accordance with our instructions. The legal bases for such data processing are Art. 6 (1) Clause 1 lit. b) GDPR (fulfilment of the contractual and pre-contractual measures) and Art. 28 GDPR (order processing).
4. Duration of the retention of your personal data
Insofar as the other provisions of this data protection declaration do not give rise to a shorter retention period, we will store the personal data pertaining to you and obtained by us in connection with the use of the Website only for as long as this is necessary to process your enquiries made to us; and thereafter only to the extent and insofar as we are obliged to do so due to mandatory statutory retention obligations. Once we no longer require your data for the purposes described above, during the respective statutory retention period it will only be stored and not processed for any other purpose.
5. Your rights
You have the right to request information from us relating to your personal data stored with us at any time. Insofar as the legal requirements are met, you also have rights vis-à-vis us to the rectification, deletion or restriction of the processing of the relevant data, the right to object to the processing of your data by us and to receive from us the personal data concerning you in a structured, common and machine-readable format (you may transfer this data or have it transmitted to other parties). If you have given consent for the use of personal data, you can revoke this at any time.
If you are of the opinion that the processing of your personal data by us violates the applicable data protection law, you can complain to the competent supervisory authority for data protection.
6. Contact; Data Protection Officer:
You can contact us via the communication details specified in Paragraph 1.
For all questions concerning the topic of data protection (including the assertion of your rights under Paragraph 5), you can also contact our Data Protection Officer. The contact information for the Data Protection Officer is as follows: Data Protection Officer CTS EVENTIM AG & Co. KGaA, Contrescarpe 75 A, 28195 Bremen, E-mail address: datenschutz@eventim.de.
7. Data security
CTS EVENTIM AG & Co. KGaA maintains current technical measures to guarantee data security and in particular to protect your personal data against hazards during data transfers and from third parties becoming aware of the same. These are adjusted according to the current state of the art in each case.
From time to time, for example due to further developments of our Website or statutory changes, it may become necessary to amend the data protection statement. We therefore reserve the right to amend the data protection statement at any time with effect for the future. We therefore recommend that you reread this data protection statement at regular intervals.
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