Hygiene guidelines

The safety and health of our visitors, staff and artists is our highest priority and we value a respectful interaction with each other. The following measures within the framework of the hygiene and clearance rules of the 'CoronaSchVO' are initiated by the promoter in order to reduce the overall risk of infection to a minimum. In addition, our security staff and paramedics on site are happy to help you. Feel free to address them, if you have questions. Take care of your neighbours and fellow humans.

 

Our hygiene guidelines in short:

  • a minimum distance of 1.5 meter to others is mandatory
  • wearing mouth and nose protection is mandatory on the entire site including the forecourt. Entry is only allowed with mouth and nose protection. When taken your seats covering mouth and nose is optional as long as the minimum distance to others is kept.
  • personalized tickets are only valid with a corresponding ID that has to be shown at the entry - we therefore ask you to arrive in time. 
  • avoid queuing and abide to the distance and seating markings within your block
  • wash your hands and use disinfectant regularly
  • when coughing or sneezing, cover your nose and mouth with a tissue or your sleeve
  • Food and beverage are only to be consumed on site
  • our usual conditions for admission apply. Bags or backpacks up to a maximum size of DIN A4 (21,0 x 29,7 cm) are allowed. Please note, that we do NOT offer storage for bigger bags or other items on site.

 

In general, the following applies: if you feel sick or show symptoms that might indicate an infection with COVID-19, please stay home! We understand that nobody wants to miss a concert they have been looking forward to but to the benefit of all visitors we have to urge you not to access the site if you feel unwell! To ensure the safety of all visitors, we reserve the right to deny entry to guests that show visible symptoms such as: cough, cold, fever, sore throat, fatigue, diarrhea, loss of taste or smell etc.

Thank you for behaving in a responsible and respectful manner!

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